Sheraton Duesseldorf Airport Hotel

The hotel is located right in the airport surrounding and you can access directly from the hotel lift. The rooms are excellent and well kept and the pillows are superb. The restaurant does great food, and the servers are fantastic and friendly. One server in particular (did not get his name unfortunately) was incredibly welcoming and made me feel at home. The desk lady who checked me in was also extremely friendly and welcoming.

The hotel's location is perfect for those who do not want to rush before a flight and be stressed about whether they will be on time at the airport! The hotel's windows are soundproof, and the beds are comfortable so that you get a good night's sleep. The free water bottles in the room are nice to have, and the air conditioning works well as it should.

From check-in to check-out, I was greeted and blessed with absolute excellence at all levels. The hotel is seamlessly integrated within the airport complex, thereby being straightforwardly accessible to and from the terminal (either via departure or arrival floors). And all that in absolute silence, with not even the faintest sign of noise from the airport operations. The overall layout and ambiance are refreshingly simple, welcoming and sympathetic, with smooth soothing tones and nicely traditional decor with subtle elements in a relaxing no-frills atmosphere. The staff was outstandingly welcoming, diligent and helpful, especially at the reception, at the evening bar, and at the restaurant. The room was abundantly equipped, spotlessly clean, fresh and comfortable, showing further excellence from management to maintenance and cleaning personnel. All those staff members who were on duty from the evening of May 20th to the late morning of May 21st deserve uttermost praise, having provided a 5-star experience far exceeding the expectations associated to a mid-upper-ranked 4-star accommodation. Having stayed before in a direct competitor at the same airport, I can wholeheartedly recommend Sheraton outright due to the staff, ease of access, cozy comfort and overall quality, even if at a higher price. At Sheraton, you will feel welcome and well taken care of. You find smart, witty, kind, diligent professionals throughout. It may not be the glitzy Sheraton that one finds in some United States and tropical destinations, but frankly I prefer the way it is: a cozy premium business-oriented unit that makes the discerning business professional feel at home away from home, and that is the best luxury one can have. The fruitful and enriching exchanges with bar, restaurant and front-desk professionals surely contributed to that feel. Congratulations to the whole team, and until next time!

Location was great, just outside arrivals in Düsseldorf airport terminal C. With the sky train, could go between terminals in under 3mins, and also within 5mins to the Flughafen train station with easy access to other cities. S-bahn station is just minutes from the hotel, and takes about 20mins to Düsseldorf Hbf. The hotel staff are very helpful and friendly, and the room clean and quiet. We had used the hotel as a quick stopover to refresh after hours of flight delays and our trip was rerouted because of flight cancellations to our original destination due to excessive snowfall, but we are happy to have chosen this hotel for such a comfortable stay!

The air port staff is rude to English speaking people.... And the signage vs Google maps do not correspond....... Had to pay twice for parking and as mentioned airport staff is rude! Hotel very nice and friendly staff. Think it's worth it as an overnight for early morning flights.